Terms & Conditions

• Refund Policy: All tickets are non-refundable.
• Tickets are only valid for the date booked unless they have been converted to an Annual Pass at the time of purchase.
• If you have an Annual Pass, please bring your Annual Pass on the day you wish to visit instead. Annual Passes are valid on any day the British Motor Museum is open apart from up to 5 Annual Pass Exempt Event Days - click here for info.
• Lost or stolen advance tickets can only be replaced prior to the event and will incur an administration fee. If not dealt with prior to the event, a full priced ticket will need to be purchased on the day. In order to then request a refund the receipt for this ticket, along with proof of the advance ticket purchase (order confirmation) should then be sent to: Bookings, British Motor Museum, Banbury Road, Gaydon, Warwickshire, CV35 0BJ.
• Children aged 16 and under must be accompanied by an adult who has also purchased a ticket to the Museum. 
• British Motor Industry Heritage Trust (BMIHT) reserves the right to cancel any event/close the Museum due to unforeseen circumstances, in which case tickets and any administration fees will be refunded.
• With the exception of guide/assistance dogs, we regret that pets are not permitted anywhere in the Museum or Collections Centre. Dogs are however permitted in the grounds, but must at all times be kept on a lead not exceeding 3 metres. Owners are required to clear up after their pets and dispose of any waste in a sealed bag. Dogs should not be left in hot or unventilated cars.
• The site speed limit is strictly 15 mph and must be adhered to.
• BMIHT does not accept responsibility or liability for any loss, theft or personal injury under any circumstances except where caused solely by BMIHT negligence and advise that valuables should not be left unattended.
• Your attendance and participation is conditional on you following all instructions regarding health and safety at all times during the day.
• BMIHT reserves the right to refuse admission or eject visitors should any breach of BMIHT Rules and Regulations occur.

If you choose at the time of purchasing your ticket to donate your entry fee to the British Motor Museum, we will convert your ticket to an Annual Pass at no extra cost to you. Annual Passes give you FREE admission for a year (excluding 5 Annual Pass Exempt Event Days).

Please note:

• All Annual Passes are non-refundable.
• Annual Passes cannot be used in conjunction with promotional vouchers such as Tesco Clubcard Vouchers
• Annual Passes are not valid on 5 Annual Pass Exempt Event Days per year – see dates here  
• Annual Passes are non-transferable and ID may be requested
• Annual Passes cannot be purchased for anyone other than yourself or your family and therefore cannot be given as a gift
• Tickets cannot be converted to Annual Passes or Gift Aid added later in the booking process or upon arrival at the Museum

If you are eligible to Gift Aid your donation, the government will give us 25% on top. In order for you to Gift Aid your donation you must:

• Be paying for yourself or your family to visit the British Motor Museum
• Expect in the current tax year to pay Income Tax or Capital Gains Tax at least equal to the tax the charity reclaims on your donation

Voucher - £2 off Museum admission per person for up to 5 people

• Only one voucher per transaction
• Must be used by the valid to date
• Cannot be used in conjunction with any other offer – Group, Family ticket, Education, Advance, Tesco Clubcard deals or Gift Aid / Annual Pass tickets
• Not valid on 5 Annual Pass exempt event days per year – see dates here  

• On arrival, it is the responsibility of the camper to report to the Campsite Marshal to agree pitching instructions.
• A camping ticket issued by the British Motor Museum must be shown on entry to the site by each caravan/camping unit and displayed at all times.
• Caravans and tents must be pitched at a minimum space of 6 metres apart and in a position agreed with the Campsite Marshal.
• Pitches must be kept tidy and left clean on vacating the site.
• If staying with children aged 16 and under, please make sure they are supervised at all times by an adult who has also purchased a ticket.
• Noise must be kept to a reasonable level at all times so as not to disturb the enjoyment of others.
• Noise from musical instruments, radio, television or other entertainment equipment must not inconvenience others.
• We operate a quiet campsite policy between 10pm and 6am to avoid disturbing other campsite users.
• The contents of chemical toilets must be disposed of at the disposal point provided.
• All rubbish must be disposed of at the refuse disposal point provided.
• Vehicles must not be driven unnecessarily on the campsite.
• A speed limit of 5 mph is applicable to ALL vehicles on the campsite.
• Current driving licence holders ONLY to drive on the campsite. Learner and unlicensed drivers are not permitted to drive on the site.
• Mechanically powered, passenger carrying model, toy or miniature vehicles are not permitted to be driven on the campsite.
• Motorcycles, mopeds, motorised scooters and skateboards are not permitted to be driven on the campsite.
• Open fires must not be lit on the campsite.
• Please only use proprietary portable barbecues located away from tents and camping units and ensure they're raised off the ground sufficiently to prevent damage.
• Due to the risk of carbon monoxide poisoning, never take a barbecue inside your unit for any reason.
• It is highly recommended that each caravan, tent or camping unit is equipped with a fire extinguisher.
• Dogs must be kept under control and on a lead no longer than 3 metres at all times. Please note we do not allow any breed of dog listed under the Dangerous Animals Act 1991 on the site. Dogs must not be left in hot or unventilated cars.
• Dogs must not be allowed to foul the campsite. Owners are requested to clear up after their animals and dispose of the waste at the refuse disposal point provided.
• The flying of model aircraft, drones or kites is not permitted.
• Ball games are not permitted close to caravans or tents.
• Catapults and air guns or other firearms are not permitted on the Campsite.
• The Campsite Marshal is responsible for the general conduct of the site and has the authority to request people to leave the campsite for any contravention of the foregoing rules.

• Gift vouchers are valid for 12 months from date of issue and cannot be extended.
• Gift vouchers cannot be refunded, replaced if lost, or exchanged for a cash alternative.
• Gift vouchers cannot be used in conjunction with any other offers or discounts.
• Gift vouchers can only be redeemed in person on arrival. 
• All children under 16 must be accompanied by an adult. If the gift voucher holder is under 16, an accompanying adult must also have a valid ticket.
• On up to 5 Annual Pass Exempt Days per year where prices vary, gift vouchers can still be redeemed, but the difference in value must be paid on arrival. To see the Annual Pass Exempt Days, please click here.
• BMIHT reserves the right to amend the terms and conditions at any time.

• Gift vouchers are valid for 12 months from date of issue and cannot be extended.
• Gift vouchers cannot be refunded, replaced if lost, or exchanged for a cash alternative.
• Gift vouchers cannot be used in conjunction with any other offers or discounts.
• Gift vouchers can only be redeemed online, using the unique gift voucher code. 
• Each gift voucher must be redeemed separately as only one gift voucher code can be used per redemption.
• If the gift voucher is redeemed against a Membership of lesser value, the remaining value will be forfeited.
• BMIHT reserves the right to amend these terms and conditions at any time.

Please visit our website to redeem your Membership gift voucher - tap here.

• All revenue generated by the “Adopt A Car” scheme will be used to support the British Motor Industry Heritage Trust, a registered charity (No.286575.)  
• Money raised will be used to support the Trust as a whole and is therefore not restricted or allocated to the upkeep or restoration of specific vehicles which have been sponsored.
• Only available to buy online, and certificates of adoption will be sent by email only.
• Adoption lasts 12 months from the day of purchase.
• Adoption is not exclusive - multiple people can adopt the same vehicle.
• Refunds and exchanges cannot be made.
• The benefits of the “Adopt a Car” scheme are listed on the website and at point of purchase. Access to the Museum is not included and the scheme does not affect the Museum's ownership of the vehicles.
• Adopters consent to any personal information provided, to be used by the Museum for the purposes of administering the scheme, and, where consent was given, for those purposes defined within our Privacy Policy. We aim to have names listed on the Online Collections within 3 working days, but this could take up to 5 to appear. If you would like your name removed before your 12 months of adoption ends, please contact adoption@britishmotormuseum.co.uk
• British Motor Industry Heritage Centre is a wholly owned subsidiary of British Motor Industry Heritage Trust. All monies raised through the Adopt a Car scheme will be transferred to the Trust.
• British Motor Industry Heritage Trust (Reg Charity No 286575) is registered with the Fundraising Regulator.

• All Membership products and administration fees are non-refundable and non-transferable.
• Membership starts from the day of purchase and runs for 12 months. The date you joined will be shown on your Membership card.
• Your Membership welcome pack can either be collected on your next visit or you can pay postage to have it delivered (UK only).
• Your Membership card, or your confirmation Membership email (if your Membership card is yet to be collected), must be shown when visiting the British Motor Museum. This card will be scanned to check that the Membership is valid and to record your use of your benefits. Our staff may ask you to present photographic ID to confirm your identity.
• All Members must pre book their visit online - be it for a show, event or Museum visit.
• Cards are for the use of the named person/persons only.
• One named card will be issued per adult Member. A replacement fee of £5 will be made for lost cards or cards requiring a new name.
• Membership includes free entry to the Museum and weekend special show days. Additional entry fees may apply to other events.
• Ticketed events have a limited capacity and therefore admission cannot be guaranteed. Tickets are sold/allocated on a first come, first served basis.
• Retail discounts are only applicable to items over the value of £1. We reserve the right to exclude certain items from Membership discounts.
• There are no Membership discounts on Gift Vouchers, Heritage Certificates and their associated Archive products.
• Any third party providers of a benefit included in your Membership package will have absolute discretion in relation to the provision of those benefits and their services are supplied on their own terms and conditions.

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The copyright and other intellectual property rights in all content included on this site is either owned by us or acknowledged by us. You may use the material on this website for your own private study, non-commercial research, and non-commercial instructional or educational purposes (including use on an educational intranet restricted to authenticated users). You may not use any content on this site for any other purpose without our prior written consent. Examples of prohibited use include (without limitation):

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All rights enquiries should be directed to;
e: enquiries@britishmotormuseum.co.uk
t: 01926 895300

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Please email us at  enquiries@britishmotormuseum.co.uk  to inform us of a new link.

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For more information about the cookies we use please see our  Privacy Policy.

Any links to third party websites are provided to you only as a convenience. The inclusion of any link does not imply endorsement of that website, and we are not liable for the content of any site to which we link.

Every effort has been made to ensure we have the rights to display all material included on this website. However if you believe any material is being used in breach of copyright, please contact the British Motor Industry Heritage Trust;

e: enquiries@britishmotormuseum.co.uk t: 01926 895300

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